CompTIA A+ Certified

Academy of Engineering Technology
Tampa Bay Technical School

Was the first graduating class from the Academy of Engineering Technology at the magnet school I attended. The vocational course taught a wide-range of engineering subjects including engines, electrical, software programming, and machine shop.

Linux/UNIX

Ubuntu/Debian, CentOS/Red Hat, Solaris, OpenIndiana, FreeBSD, Slackware, Nexenta, Fedora Core
• ~30 yrs Experience
• Package Mgmt • Software Compiles
• Minimalization
• Primary career focus since 2013

Windows Server

3.51, 2000, 2003, 2008
• Group Policies • Active Directory
• Speed Optimization • NLB / Clustering
• Earlier career experience

Desktop Operating Systems

Mac OS X, Windows 8, 7, Vista, XP, 2000, ME, 98, 95, 3.1, CE, Mobile

Mail Servers: Exchange 2007, Zimbra, Qmail, Postfix, Sendmail

Web Servers: IIS, Apache, Nginx, Lighttpd

Database Servers: MySQL, MSSQL, PostgreSQL, BerkeleyDB

Backup Software: BackupExec, Acronis, NTBackup, Ahsay, mysqldump, batch/BASH script

Anti-virus: McAfee Total Network Protection & SaaS Protection, Norton Anti-virus, Avast, AVG

Clustering: Microsoft Cluster, Linux Virtual Server (LVS)

Cache/Optimization: Ioncube, eAccellerator, Reverse Proxy

IRC: Bahamut, UnrealIRCd

Monitoring: Syslog-NG, nsclient, Cacti, Nagios, SCOM

Misc: APF, SIM, Samba, NFS, Apache-Protect, Ubersmith, WSUS

PHP — Expert Proficiency

HTML — Expert Proficiency

MySQL — Expert Proficiency

JavaScript — Expert Proficiency • DHTML

C — Advanced Proficiency

Java — Basic Proficiency

Perl — Perl Daemons

BASH — Simple Scripts • Health Checks

BATCH — Knowledgeable

TransUnion

Director of CallerID, ENUM, and TrustID Operations
Feb 2026 to Present

Senior Manager Systems Engineering, CallerID, ENUM & TrustID Operations
Dec 2024 to Feb 2026
TrustID added to portfolio of services.

Senior Manager Systems Engineering, CallerID & ENUM Operations
Feb 2022 to Dec 2024

Neustar, Inc. (acquired by TransUnion)

Manager Systems Engineering, CallerID & ENUM Operations
May 2021 to Feb 2022

Systems Engineering Manager, CallerID Operations
Mar 2020 to May 2021

Senior Systems Administrator, CallerID Operations
May 2017 to Mar 2020

LSSiDATA (acquired by Neustar, Inc.)

Senior Linux Administrator, LSSiDATA Transition Team
Oct 2015 to May 2017

Senior Linux Administrator
Aug 2013 to Oct 2015

IT Broadcasting — Emergency Management & Content Delivery

Systems Administrator
Jul 2011 to May 2013

Performed a primary role in the datacenter design and construction at the main headquarters including hardware selection, power & battery backup planning, and cooling calculations. Oversaw the migration of the entire Infrastructure to the main headquarters. Utilized best practices to build and maintain virtualization infrastructure of replicated Nimble storage area network(SAN) devices, Dell High-Performance Computing(HPC) servers, and VMware 4.x Enterprise for the software. Responsible for establishing the Gold Master template process for Virtual Machines(VM's). Wrote multiple PowerShell scripts including backup & file rotation. Assisted with planning and instituting a change management policy across the Infrastructure. Helped facilitate the installation of, and later the direct administration of a Cisco Unified Communications 5K(UC5K) video phone system for multiple offices and remote employees. Provided the initial configuration and direct ongoing support of Cisco 3750X switches, 2800/2900 routers, and ASA firewalls. Planned and established multiple VPN tunnels between endpoints. Converted entire network to DHCP-based IP tracking & management.

SAGO Networks, LLC. — Datacenter & Wireless Internet Provider

Sr. Systems Administrator
2005 to 2011

Built and directly managed the enterprise infrastructure of over 150 servers in two datacenters as well as countless customer servers. Handled the day-to-day monitoring and maintenance of all servers. Planned and executed migration from all open-source software (OpenLDAP, Samba, Mediawiki, Qmail) to a Microsoft enterprise infrastructure (Active Directory, Exchange, Sharepoint). Built and administered several high-density storage units, including a 128TB Megavault and the company's customer backup solution, SagoSAFE. Wrote custom scripts to handle DNS auditing. Created multiple PHP/MySQL scripts including an Intrusion Detection System(IDS), SNORT monitoring to block problematic IP's across the network, centralized syslog web-based monitoring, and many Ubersmith reports. Gained additional knowledge through the hands-on installation of 2.4Ghz wireless point-to-point technologies. Worked extensively with Search Engine Optimization(SEO) to achieve a high Google PageRank and optimal placement in the search results. As the Senior Abuse Administrator, gained additional knowledge in security through directly working on compromised servers.

America Online — Internet & Content Provider

Team Lead
2002 to 2005

Handled support for AOL Broadband customers. Directly aided to the growth of and provided technical knowledge to other technicians on my teams.

Orbital Grooves — Internet Radio Station

Founder
2001 to 2012

Created Orbital Grooves Radio using self-coded software totaling nearly a million lines of code at its peak. OGR was self-maintaining due to the code I designed, and allowed DJ's from all over the world to connect to and broadcast their music LIVE for all to enjoy. OGR was privileged to be one of first Internet Radio stations listed on Apple's iTunes. We were also one of the first Internet stations broadcasting with video. Currently managing multiple customer servers under the OGR business name.

VERTeCOMM — Pre-Paid Calling Card & Wireless Internet Provider

Systems Administrator
2000 to 2002

In charge of IPAXS pre-paid calling card network, branch office LAN (Network Power Grid, Workstation Maintenance, Server Installation / Maintenance), and company WAN. Planned out WAN upgrade to connect branch offices together. Researched and contributed to business plan for a sub-company that was to setup a wireless internet backbone across the Eastern US using the 2.4Ghz & 5.8Ghz spectrum.

Advantage International — Tech-Shop & Microsoft Certified Partner

On-site Technician
1999 to 2000

Was titled, 'Master Tech' level, their highest tech-rating. This job entailed troubleshooting and providing solutions for a variety of problems, including: downed servers, misconfigured routers, new server builds, the building and maintaining of medium-size LAN/WANs. Planned and implemented network Y2K compliance for a variety of companies.

Oasis Technologies — Dial-up, ISDN, and Frame Internet Provider

Technical Support Manager
1997 to 1999

Maintained entire computer network with two CISCO 2500 series routers, two Ascend MAX's, two Internet T1's with an additional T1 to GTE's Frame Cloud (with over 30 individual DLCI's), seven in-house servers, and dozens on-site. Managed all technical support for both in-house equipment & on-site customer's computers.

Infohaus — Florida's First Internet Coffeehouse

Systems Administrator
1996 to 1997

Managed a 10 computer and one server network at the first Internet Coffeehouse in the state of Florida. Configured their NT server, domain policies, and workstation security in a coffeehouse environment. Provided tape backup administration and troubleshooting on a large variety of issues resulting from the many customers utilizing the workstations.

Network Design & Administration

Knowledgeable on the most common Cisco network equipment including routers, firewalls, switches, and WiFi Access Points. Have the experience of multiple holistic enterprise build-outs at datacenters.

Backup & Storage Technologies

Familiar with most backup & storage solutions. Familiar with iSCSI, Fiber Channel, and ZFS. Also familiar with all popular forms of hardware and software RAID.

Virtualization Technologies

Have intimate knowledge of Enterprise-grade VMware Infrastructure. Also have extensive knowledge with a variety of other virtualization platforms, including Virtuozzo, VirtualBox, and HyperV.

Software Programming

Have intimate knowledge with PHP, HTML, and MySQL. Created a shopping cart for Ubersmith datacenter management software that is utilized by multiple datacenters. Wrote a PHP application that handles the management of over 475,000 leads for a local call center. Have extended knowledge of programming in C. Created a VBBS (Voice Bulletin Board System) that extended the ability of a computer to answer the phone and provide private and public message areas.

Also have knowledge of Basic, Visual Basic, Visual C, Java, JavaScript, Perl, and Actionscript.

Computer Hardware

Extremely proficient with nearly all brands of server and workstation hardware as well as troubleshooting hardware related problems. Has experience in low power computing and performance overclocking. Has experience repairing netbooks, laptops, smartphones, and the screens of various electronic devices. Designed a greenhouse controller using Arduino and a WiFi add-on.

Manually Compiling Software

Familiar with manually compiling libraries, and applications including: PERL/CPAN modules, Apache, PHP, MySQL, and many common server applications.

There are some personal qualities I have that I believe would be a benefit to any employer. I am trustworthy, highly motivated, maintain a positive attitude and am always eager to learn. I believe in respect. I am extremely dependable and always on-time for work. I will always find a way to get the job done. I have learned to ask the right questions to determine all the parameters and deadlines for a job. I am a self-starter, fast learner, organized, and able to prioritize tasks. I am able to get along with a wide variety of personalities. I understand as an Administrator, my coworker is my customer and always strive to provide 'white-gloves' support.